NEW NORMAL - VILLA KAYU RAJA
In this worrying time, our staff has been fully trained to implement the health and safety knowledge in our property to enhance the hygiene and cleanliness protocols such a:
- The body temperature will be check frequently when entering the hotel area
- Washing their hands properly and regularly, wearing a face mask, and use disposable gloves for a guest-contact employee
- Provided hand sanitizer to the various staff area.
- Educate team about Covid-19 of hygiene and cleanliness protocols and physical -distancing measures.
We take standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. The Company has been closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization statements regarding the coronavirus (COVID-19). On a daily basis, our villas are working to ensure that they meet the latest guidance on hygiene and cleaning. Our villas’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand washing hygiene and cleaning product specifications to guest room and common area cleaning procedures.
If we are alerted to a case of COVID-19 at one of our villa, we immediately work with the relevant health authorities to obtain the facts and guidance on steps to take with both guests and associates. We undertake an additional cleaning and disinfecting protocol of the common areas of the hotel as well as the areas we know the guest has been during their stay. In addition, the hotel seals the guest’s room (e.g., preventing entry by staff or others) and undertakes a room recovery protocol that is designed to disinfect everything in the room including sanitizing the air.
